Items purchased at retail stores cannot be returned to us directly. However, no worries! You can easily return them to the same store where you made the purchase as long as you have the receipt.
Each retailer has its own return and exchange policy, so we recommend checking with the store for their specific guidelines regarding returns, refunds, or exchanges. If you experience any issues with a retail return or need assistance with a product concern, feel free to reach out to our Customer Experience team. We're happy to help ensure you have the best Supergut experience!
For further assistance, you can contact us:
📧 Email: hello@supergut.com
💬 Live Chat: supergut.com/contact-us
📱 Mobile SMS (Text only): +1 323-784-0062
We’re available 7 days a week from 7 AM to 6 PM PST.